Fw: New Staff Reply - [IT !VHW-592162]: posting rack down

From: Ben Grodsky <grodsky_at_mediadefender.com>
Date: Fri, 7 Sep 2007 16:17:39 -0700

----- Original Message -----
From: Ben Ebert <itsupport_at_mediadefender.com>
To: Ben Grodsky
Sent: Fri Sep 07 15:07:10 2007
Subject: New Staff Reply - [IT !VHW-592162]: posting rack down

New Staff Reply: posting rack down

In the future please check with the Developers before recloning entire networks. In the case where the windows environment is corrupted racks do not need to be recloned, the developers can re-install the virtual windows copy within a few minutes. Additionally please pay special attention to confirm that only the specific racks requested are handled instead of the entire network. There was obvious confusion between Rendy thinking range meant just .26-.32 and Joel assuming by range he meant the network. Several tracker computers were inadvertently recloned and need to be rebuilt.

Ticket Details Ticket ID: VHW-592162
Department: IT
Priority: Low
Status: Open
Link:Click Here <http://support.mediadefender.com/support/staff/index.php?_m=tickets&_a=viewticket&ticketid=14888>
Received on Fri Sep 14 2007 - 10:57:07 BST

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