Modem pool losing connection

From: Ben Grodsky <>
Date: Wed, 6 Jun 2007 15:31:16 -0700


Need answer asap. Have to move on this (if we do it) this week.


----- Original Message -----
From: Ben Grodsky
To: Steve Lyons
Cc: Ben Ebert; Jay Mairs
Sent: Wed Jun 06 15:29:59 2007
Subject: Re: New Ticket - [IT !BHP-541681]: modem pool losing connection


We're at the point that it costs us more to use the modem pool than effect we get out of it for the bittorrent guys. Can we get business dsl lines for office? Otherwise, would someone from your team be able to figure out how the bt guys can access their home dsl from the office to use those ips. I can get authorization from O and R to pay for their dsl and to put MD computers in their places. What do you think?


----- Original Message -----
From: Rendy Oka <>
To: Ben Grodsky
Sent: Tue Jun 05 17:51:44 2007
Subject: New Ticket - [IT !BHP-541681]: modem pool losing connection

New Ticket: modem pool losing connection

Just additional info. Nothing a reboot can't fix.

Thank you,


[poster04_at_poster04 ~]$ connect
Deleting Default Route
Adding Routes
Dialing Internet
--> WvDial: Internet dialer version 1.54.0
--> Initializing modem.
--> Sending: ATZ
--> Sending: ATQ0 V1 E1 S0=0 &C1 &D2 +FCLASS=0
ATQ0 V1 E1 S0=0 &C1 &D2 +FCLASS=0
--> Modem initialized.
--> Sending: ATDT13108810028
--> Waiting for carrier.
CONNECT 31200 /V34/LAPM/V44
--> Carrier detected. Starting PPP immediately.
--> Starting pppd at Tue Jun 5 17:24:39 2007
--> pid of pppd: 1842
--> Using interface ppp0
[poster04_at_poster04 ~]$ --> local IP address
--> remote IP address
--> primary DNS address
--> secondary DNS address

[poster04_at_poster04 ~]$ --> Connect time 20.7 minutes.
--> Connect time 20.7 minutes.
--> Disconnecting at Tue Jun 5 17:45:18 2007
--> The PPP daemon has died: A modem hung up the phone (exit code = 16)
--> man pppd explains pppd error codes in more detail.
--> Try again and look into /var/log/messages and the wvdial and pppd
man pagesfor more information.
--> Auto Reconnect will be attempted in 5 seconds
--> Cannot open /dev/ttyS0: No such file or directory
--> Cannot open /dev/ttyS0: No such file or directory
--> Cannot open /dev/ttyS0: No such file or directory
--> Disconnecting at Tue Jun 5 17:45:19 2007

[poster04_at_poster04 ~]$

Ticket Details Ticket ID: BHP-541681
Department: IT
Priority: Low
Status: Open
Link:Click Here <>
Received on Fri Sep 14 2007 - 10:55:52 BST

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